GreenPista - Privacy Policy
Effective Date: October, 2023
Version: 1.1a
Welcome to the GreenPista application and website ("Platform"). This Privacy Policy, effective as of October 19, 2023, outlines the practices of Green Pista Labs LLP and its affiliates (referred to as "Company," "we," "us," or "our") regarding the collection, use, and protection of your personal information. By using our Platform or services, creating an account, or engaging with us as a supplier, reseller, or customer, you agree to adhere to the terms and conditions outlined in this Privacy Policy, as well as consent to the collection, use, disclosure, and retention of your personal information as described herein. We encourage you to carefully read and understand our policies and practices regarding your information. Please be aware that this Privacy Policy may change over time, and your continued use of our services implies acceptance of any changes. We recommend checking this policy periodically for updates.
1. Applicability of the Policy
1.1. This policy pertains to information collected through our Services, including email, text, and electronic communications associated with our Services.
1.2. This Privacy Policy does not extend to information provided to or collected by third parties you may engage with through our services. We encourage you to consult the privacy practices of these third parties directly.
2. Collection of Information
2.1. Some of our services can be accessed without revealing personal information, while others require it. We may also gather "Non-Personal Information" that cannot identify you, including website pages you have viewed.
2.2. Personally Identifiable Information includes details such as your name, email address, contact numbers, educational qualifications, occupation, date of birth, marital status, income, location, number of children, employer details, Aadhaar number, PAN, social security, tax identification numbers, and post-qualification or work experience.
2.3. We collect this information directly from you, automatically through your interaction with our Services (e.g., usage details, IP addresses, and data collected through cookies and tracking technologies), or from third-party sources.
2.4. The information you provide to us may include:
2.4.1. Your account information: Full name, email address, postal code, password, and other optional details like gender, mobile phone number, and website, which may be displayed publicly.
2.4.2. Your preferences: Time zone and language settings.
2.4.3. Your content: Reviews, photographs, comments, lists, followers, orders, favorite categories, and contact information.
2.4.4. Your searches and other activities: Search terms, results, and browsing behavior.
2.4.5. Your browsing information: Duration and features used, ad interactions.
2.4.6. Your communications: Messages, survey responses, and requests.
2.4.7. Transactional information: Details to process your requests, like name, phone number, gender, PAN, device type, and billing information.
2.4.8. Public Posts: Information publicly displayed, shared, or transmitted on our Services.
2.4.9. Information used for analysis, enhancement, personalization, and communication with you.
2.5. Information we may automatically collect includes:
2.5.1. Details about your use of our Services, such as traffic and location data.
2.5.2. Information about your devices, including IP addresses, operating systems, and mobile network data.
2.5.3. Data associated with stored files on your device, like photos, audio clips, contacts, and address book information.
2.5.4. Real-time location information if permitted by you.
2.5.5. The last URL visited before accessing our websites.
2.5.6. Mobile device identifiers.
2.5.7. Your preferences, settings, and online/offline status.
2.5.8. Details about other applications on your mobile device.
2.6. You have the option to withdraw your consent for us to collect and use your personal information by contacting our designated Grievance Officer, as outlined in Section 14 of this Privacy Policy. Withdrawal of consent may impact our ability to provide certain services.
3. Use of Information
We collect and use your information for various purposes, including:
3.1. Facilitating product and service purchases, delivery, and order communication.
3.2. Improving and troubleshooting our Services.
3.3. Personalizing your experience, making recommendations, and sharing preferences.
3.4. Ensuring compliance with legal obligations.
3.5. Communication with you.
3.6. Displaying interest-based advertising.
3.7. Preventing fraud and assessing credit risks.
3.8. Administering contests and sweepstakes.
3.9. Enforcing contracts, billing, and collection.
3.10. Research and internal purposes.
3.11. Other purposes as consented by you.
3.12. Assessing eligibility for certain products/services.
4. Sharing of Information
We may share your information in the following ways:
4.1. General Information Disclosures:
4.1.1. With our affiliated entities and service providers who are contractually bound to protect your personal information.
4.1.2. In the event of a merger, sale, or transfer of assets, your information may be shared with the acquiring entity.
4.1.3. With third parties for marketing purposes, provided they agree to keep the information confidential.
4.2. Service Providers: We may share your information with external vendors for various services, including communications, analytics, surveys, advertising, and marketing.
4.3. Credit Analysis: You authorize us to share your information with Credit Information Companies (CIC) to check your credit profile and offer payment options. Please note that we have no control over the accuracy of credit information from CICs.
4.4. Legal Purposes: We may share your information to investigate illegal activities, comply with legal processes, protect safety, address violations, and fulfill legal obligations.
4.5. Social Networks: Interactions with social media features may result in the collection of information about your activities on our Services, governed by the policies of social media companies.
4.6. To enforce agreements and protect rights, property, or safety.
4.7. In cases where we have your consent.
5. Third-Party Links and Services
Our Services may contain links to third-party websites. These links may result in the collection and processing of your information based on third-party features. We are not responsible for the content or privacy practices of these third-party websites or services.
6. Anonymous or De-identified Data
We may anonymize or de-identify information collected through our Services, allowing us to use and disclose aggregated and de-identified information without restrictions.
7. Cookies
Cookies are used to collect and store data on your device. You have the option to manage your cookie preferences. Most web browsers are set to accept cookies by default.
8. Security Precautions
We implement reasonable physical, electronic, and managerial safeguards to protect your information. While we strive to maintain data security, internet and web transmission security cannot be guaranteed. By using our Services, you acknowledge the potential risks.
9. Retention of Data
We retain your personal information as long as necessary to meet the purposes described in this Privacy Policy. To determine the appropriate retention period, we consider the quantity, nature, and sensitivity of the information, as well as the potential risks involved in unauthorized use or disclosure. We may retain your information for longer periods if it is necessary for legal, tax, or accounting purposes.
10. Rights of Access and Correction
10.1. You have the right to access your personal information and correct any inaccuracies.
10.2. You may also request your data to be deleted, subject to certain legal obligations.
10.3. You can exercise your rights by contacting our designated Grievance Officer, as outlined in Section 14 of this Privacy Policy.
11. Children's Privacy
We do not knowingly collect or store personal information from children under the age of 18. If you believe that a child has provided us with personal information without parental consent, please contact us.
12. International Data Transfer
Your personal information may be transferred to and processed in countries other than your own, where our servers and central databases are located. International data transfer may involve information processing in different jurisdictions with different privacy laws.
13. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of India.
14. Contact Us
For any questions or concerns regarding this Privacy Policy or your information, please contact our designated Grievance Officer:
Green Pista Labs LLP
Attn: Grievance Officer (Shashikala K)
Address: GreenPista Labs, B-4, First Floor, B Block, Sector 63, Noida, Uttar Pradesh 201301
Email: info [at]greenpista.com
Please provide your name, email address, and a detailed description of your request. We will do our best to address your concerns promptly.
15. Changes to This Privacy Policy
We reserve the right to modify, amend, or update this Privacy Policy at any time, and any changes will be effective upon posting the revised Privacy Policy on this page. Your continued use of our Services indicates your acceptance of the Privacy Policy as updated.
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